Back to Portfolio
🤖
// AI · Chatbot
ServiceBot AI
Client
TechSupport BD
Year
2024
Duration
2 months
Team
1 AI engineer, 1 backend dev, 1 frontend dev
Stack
OpenAIPythonFastAPIPostgreSQLReact
Overview
Intelligent customer service chatbot handling 80% of queries automatically in Bengali and English.
The Challenge
Support team overwhelmed with repetitive queries. Average response time was 6 hours.
Our Solution
RAG system with GPT-4 trained on client knowledge base. Seamless human handoff when needed.
Key Features
GPT-4 conversational AI
Bilingual Bengali & English
RAG knowledge base system
Seamless human handoff
WhatsApp Business API
CRM data lookup
Sentiment analysis
Conversation analytics
// Screens
Application Screens
💬
🤖
📊
🔧
📱
🌐
// Impact
Project Results
80%Queries Automated
<5sResponse Time
4.8★CSAT Score
60%Support Cost Saved
// More Projects
You May Also Like
PentaBridWe build world-class software for businesses globally. Innovation, quality, and trust — our core commitments.
Services
© 2026 PentaBrid. All rights reserved.
All systems operational